Privacy Policy

This privacy policy describes how personal data is processed when you visit www.hotelorsogrigio.eu, in accordance with Regulation (EU) 2016/679 (GDPR).

Data controller

Hotel Orso Grigio
Via Pescul 103-105, 32020 Pescul – Selva di Cadore (BL), Italy
Tax ID / VAT 01235950258
E-mail: info@hotelorsogrigio.eu
Phone: +39 0437 521268

Types of data processed

  • Browsing data — IP address, browser type, operating system, pages visited and access times, collected in aggregated form through analytics tools.
  • Contact data — name, e-mail, phone number, voluntarily provided via e-mail, phone or WhatsApp.
  • Booking data — entered in the external Slope booking engine (booking.slope.it), managed independently by the service provider.
  • Cookies and similar technologies — as described in our Cookie Policy.

Purposes and legal basis

  • Website operation — legitimate interest of the controller (Art. 6(1)(f) GDPR).
  • Responding to information requests — pre-contractual measures or consent (Art. 6(1)(b/f) GDPR).
  • Anonymous statistics and service improvement — consent via cookie banner (Art. 6(1)(a) GDPR).
  • Legal compliance — legal obligation (Art. 6(1)(c) GDPR).

Recipients and transfers

Data may be processed by technical providers (hosting, website maintenance, analytics, cookie management) appointed as data processors. Some services (e.g. Google Analytics, CookieYes) may involve transfers to non-EU countries with appropriate safeguards (Standard Contractual Clauses).

Retention period

Browsing data is retained only as long as necessary for the stated purposes. Contact data is retained for the time needed to handle the request and, where applicable, to comply with legal obligations. Booking data is processed according to Slope's policies.

Your rights

You have the right of access, rectification, erasure, restriction, objection, portability and withdrawal of consent. You may lodge a complaint with your supervisory authority.

To exercise your rights, write to info@hotelorsogrigio.eu.

Security

The website uses HTTPS, HTTP security headers and technical and organisational measures to protect data from unauthorised access, loss or alteration.

Last updated: 28 August 2026